Makers of fine raincoats since 1985

Shopping BagSHOPPING BAG
0 items
£0.00

Guarantee

We will replace or refund the cost of any clothes returned within 14 days, provided they are unworn and undamaged.

This guarantee covers ALL clothing including made to measure and Sale items.

Please note that this does not cover the cost of return postage.


Delivery

We aim to despatch within 15 days of receiving your order but at peak times please allow up to 28 days.

If you require your order urgently or need your order delivered on a specific day, please contact us and we will endeavour to accommodate you.

Your order will be sent by Royal Mail Tracked 48 Hour service.

Overseas orders are sent by Royal Mail International and a signature is required on receipt.


Postage

UK Orders are charged at  £10 for any order including a coat, jacket or chinchilla pullover, £5 for all other orders.
Large items are sent by Royal Mail 's 48 Hour Tracked  service
Small orders, such as hats and scarves, are sent by First Class Post.

European Orders are charged at  £18 for any order including a coat, jacket or chinchilla pullover, £10 for all other orders. 
Orders are sent by Air Mail 

Rest of the World Orders are charged at  £27 for any order including a coat, jacket or chinchilla pullover, £15 for all other orders. 
Orders are sent by Air Mail


Returns

All returns should be accompanied a completed Returns Form which comes with your order.

If you are returning a coat or jacket, please use the Special Delivery service at the Post Office. For all other items please use any standard postal service and obtain a proof of postage certificate.


Sign up for our Newsletter

Use the form below to sign up for our newsletter and we will mail you about shows, offers, events and sales.


Full Name
Email *
email marketing by activecampaign

Site Security

 

At Cocoon, we treat customer security as an issue of great importance.

We use SAGEPAY to take payments and their credit card pages use SSL (Secure Sockets Layer) encryption technology to keep your details secure. Your credit card information is not passed to us by SAGEPAY so we do not hold any card details on-line.

These measures make placing your order on the internet completely secure.